Mt. SAC Important Message

New Numbers, Same Classes! Some of our most important general education classes have new course numbers and names effective this Fall. Don't miss your GE requirements and read your Mountie email for more information!

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Student Learning Outcomes

Discipline: Certificate: Hospitality: Hospitality Management - Level II - L1325
Course Name Course Number
Dining Room Service Management CUL 114
  • List the various staff within a full-service establishment and describe their responsibilities.
  • Identify, compare, and contrast the different styles of service.
Hospitality Financial Accounting HRM 64
  • Develop an Income Statement (P&L) for a hospitality operation.
  • Develop a Balance Sheet for a hospitality operation.
Hospitality Law HRM 66
  • Identify and differentiate the four sources of law.
  • Analyze a hospitality civil case and determine the facts, elements of negligence, possible consequences and outcomes.
Hospitality Supervision HRM 56
  • Identify leadership styles and recognize successful motivational techniques.
  • Demonstrate knowledge of effective interviewing techniques.
Hospitality Work Experience HRM 91
  • Demonstrate proficiency of skills specified in the measurable objectives.
  • Develop measurable skill-based learning objectives, which they will attain at the end of their work experience period.
Introduction to Hospitality HRM 51
  • Identify recognized hospitality leaders and analyze their leadership styles identifying key qualities, philosophies, or experiences associated with success in the field.
  • Describe opportunities for entry and advancement in the hospitality field and develop a career portfolio.
Introduction to Lodging HRM 70
  • Classify lodging facilities based on size, target markets, and levels of services.
  • Identify and describe the various operational departments and staff within a full-service hotel.