Mt. SAC Student Health Center How to Receive Medical Services

Medical Services

Although our Health Centers are closed to in-person visits, Student Health Services is available to help you with your medical needs from the safety and convenience of your home by using TeleHealth appointments, which are free and easy to set-up in just a few steps.

To get started, complete the instructions below!

TeleHealth

- How to Schedule and Prepare for Your TeleHealth Appointment
  
  1. Call (909) 274-4400 and speak to our staff and be prepared to speak directly to a nurse over the phone or schedule an appointment.
  
  2. If you haven’t previously done so, access your Confidential Patient Portal. YOU MUST REGISTER IN ADVANCE. After registering, you be able to:
  
  • Complete required appointment forms
  • Receive secure messages from the medical providers and nurses
  • View and print lab reports
  • View and print discharge instructions and patient education handouts
  
  3. PLEASE NOTE: Your TeleHealth visit requires a laptop or computer with a 2-way webcam and audio capabilities, but if using a smartphone or tablet, please download the Zoom app for free via Google Play or App Store in advance. If you don’t have these capabilities, we may do a simple phone consult. Please call us for assistance.
  
  On the Day of Your TeleHealth Appointment
  
  1. Have your photo ID (student ID card, driver’s license, passport) ready to show our staff.
  
  2. Ten minutes before your appointment time, through your Mt. SAC email, you will receive a Zoom invitation with the link and meeting ID code needed for your TeleHealth visit.
  
  3. Follow the instructions in your Zoom invitation to enter your TeleHealth visit.
  
  4. Please wait for our staff once you have entered your TeleHealth visit.
  
  You can have confidence that appointments with Student Health Services, utilizing HIPAA-compliant Zoom conferencing, allows for conducting encrypted visits with maximum privacy and confidentiality and safeguarding your medical information. We look forward to continuing to help meet your short-term medical needs.

General Information

- Appointments
  - Required for most services.
  - Walk-in nurse visits available.
  - Fee required for some services; e.g. lab test, medication. CASH ONLY.
  - A fee will be charged if you:
    - Arrive more than 5 minutes late to your appointment.
    - Fail to show for your appointment.
    - Cancel on the same day as your appointment.
- Short-Term Quality Care
  - Evaluation and treatment of minor illnesses and injuries
  - Physical exams for Mt. SAC academic programs
  - Tuberculosis (TB) testing and immunizations; routine blood and urine tests, and some over the counter medication; e.g. Tylenol, Motrin, are available.
- Sexual Health Services
  - Routine gynecological and testicular examination
  - Sexually transmitted infections screening
  - Pregnancy tests
  - Birth control pills
  - Emergency contraception and condoms

Who Can Receive Services?

- Credit Students
  - Credit students enrolled in one (1) credit course.
  - Mt. SAC Student Identification (I.D.) card must be presented at each visit.
  - Students who have dropped or withdrawn from classes are no longer eligible for services.
  - All students currently enrolled and attending credit classes are eligible to receive all services offered.
- Adjunct Faculty
  - Adjunct faculty are eligible to receive limited medical services.
  - Picture identification, such as a Mt. SAC faculty badge or driver’s license, must be presented at each visit.
  - Adjunct faculty may receive services between hire and termination dates only.
- Employees
  - Employees are eligible to receive services funded by the District such as routinely-scheduled tuberculosis (TB) testing.
  - The Hepatitis B Immunization series is offered to employees identified by the Bloodborne Pathogens Program as high-risk for blood and body fluid exposure.
  - Picture identification, such as a Mt. SAC faculty or staff badge or driver’s license, must be presented at each visit.
  - Employees may receive services between hire and termination dates only.

- Additional Off-Campus Resources
  
  Area Medical Facilities
  Low Cost/Free Clinics
  Medical Insurance
  Dental Insurance
  Optometry
  Immunizations/Vaccines
  Smoking Cessation Programs
- Privacy Practices, Health Service Fee Waiver Form, Alcohol and Drug Prevention Program
  
  Notice of Privacy Practices
  Health Services Fee Waiver Form
  Alcohol and Other Drug Prevention Program 2020
  Alcohol and Other Drug Prevention Program Biennial Review
- Emergencies
  If you are having a medical or psychiatric emergency call the Department of Police and Campus Safety at (909) 274-4555 or dial 911