Ask Joe
Frequently Asked Questions

Q: When does EOPS start accepting applications?

A: The EOPS program opens yearly to new applicants in the month of May for the fall semester.

Q: I am an AB 540 student, am I eligible to apply for EOPS?

A: Yes, AB 540 students are eligible to apply for EOPS.

Q: What happens if I drop a class, am I still enrolled in EOPS?

A: Yes, you are still enrolled in EOPS. However, if you are considering dropping a course, then we highly encourage you to speak with your EOPS counselor first.

Q: What happens if I miss a contact?

A: If you miss a contact, then your services for the following semester will be reduced (i.e. book service).

Q: Do I have to see the same counselor?

A: No, you have the option of choosing which ever counselor you would like for your counseling appointment(s).

Q: Can I cancel my appointment?

A: Yes, you can cancel your appointment with 24 hours advance notice.

Q: What happens if I miss my appointment?

A: If you miss an appointment without canceling with 24 hours advance notice, then you will only be eligible for scheduling same-day appointments for the rest of the semester. Same-day appointments require you to schedule an appointment and meet with a counselor on the same day. Please note: same-day appointments are based on counselor availability.

Q: What happens if I am late for an appointment?

A: We do have an on-time policy for appointments. If a student is late, then he/she will only be eligible for same-day appointments for the rest of the semester. 

Q: How early can I check-in for my appointment?

A: You can check-in for your appointment up to 30 minutes before your scheduled appointment time.