Mt. SAC Bookstore Closing June 27-July 4 to Transition Operations to Follett

June 11, 2023 - 11:22 AM

•  Last day to pick up textbooks before the closure is Monday, June 26
• Sac Book Rac to reopen Wednesday, July 5, under new bookstore partner
  
• Continue to access the Bookstore online at www.mtsac.edu/bookstore

IMPORTANT NOTICE

Mt. San Antonio College has begun a new partnership with Follett Corporation to operate the college’s bookstore, the Sac Book Rac. 

With more than 140 years of experience in higher education, Follett offers an extensive range of cost-saving course material options; integrated technology that seamlessly connects students and faculty to the materials needed for academic success; a broad assortment of on-trend, branded merchandise; and a top-ranked online channel that delivers even more inventory and a world-class shopping experience.

To transition the bookstore operations, the Sac Book Rac will be closed Tuesday, June 27, to Tuesday, July 4. To avoid any impact from the short, 7-day closure, students, faculty and staff are encouraged to pick up Summer Intersession textbooks and materials by Monday, June 26. The bookstore will reopen on Wednesday, July 5. 

The transition team at Mt. SAC and Follett are working to make the bookstore operations change as smooth and seamless as possible for students, faculty and staff. While the online bookstore website will change, the campus community can continue to find the bookstore online at www.mtsac.edu/bookstore. 
For details on the bookstore operations change, view the FAQs below. For more information, email coursematerials@mtsac.edu or call (909) 274-4475.

FAQs

Why Follett?

Follett has been in the higher education industry for more than a hundred and forty years. They operate over one hundred two-year and four-year college bookstores in California and over eleven hundred college bookstores throughout the United States and Canada.

Follett’s expansive supply chain, economies of scale, innovative technology and course materials solutions, focus on student affordability, and experience serving California Community Colleges will drive increased course materials savings for students. Follett supports course materials affordability through the nation’s largest textbook rental program, an extensive selection of used, digital, new and OER course materials, as well as Follett’s price matching program.

 

When will the partnership with Follett begin?

The partnership with Follett will officially begin on July 5, 2023. Summer Hours for the bookstore will remain the same: Monday to Thursday from 9 a.m. to 3 p.m. and closed Friday through Sunday. Hours will be extended for the back to school season in August and communicated to the Mt. SAC community.

 

How do I purchase my course materials? 

Beginning July 5, there will be a number of ways for you to locate and purchase your course materials. Planned methods include:

Enter your Student ID on the College Bookstore website. This will also take you to a personalized page, specific to your class enrollments, where you can review and purchase all course materials.
You will also be able to search for your course materials by class.
How do I purchase supplies and clothing? 

On July 5, there will be a variety of supplies available for purchase. Clothing, gift, and other assortments will be increasing in the coming weeks as products arrive in store. Visit the bookstore on campus and/or check the website for additional product options.

 

Can I purchase technology through Follett? 

Yes. Once the College store website is live, you will be able to purchase a variety of technology items.

 

Can I rent textbooks at the bookstore? 

Yes. Textbook rentals will be an option for most adopted materials, and you can choose to rent when you are conducting your purchase on the website. A credit or debit card is required for collateral to rent books. 

How do I use my financial aid through the bookstore? 

Financial aid authorized for use at the College Stores will be set up as a payment type for students to use at the College Bookstore website. Your student ID number will be required to make a financial aid purchase on the website.

 

How do I purchase a Gift Card/eGift Card through Follett? 

Gift cards are available for purchase through the College store website and will be available in store upon reopening as well.

What is the shipping method and will tracking information be provided? 

All shipments will be made via UPS or USPS and tracking information is provided with the order confirmation email.

 

Do you ship to a PO Box and international addresses?  

Yes.

 

How long before I receive my online order? 

That depends on your geographical distance to the bookstore(s). Most shipments of physical materials will be received within 3-7 business days in the greater Los Angeles area. Expedited shipping is available for an extra charge. Most items will be shipped directly from your on-campus bookstore, but a larger product selection will be available online and could be fulfilled by another Follett location or directly from a vendor which could extend delivery dates.

 

What is the general return policy?  

All refunds or exchanges require a valid receipt or packing slip. Shipping and handling fees are not refundable.

Textbooks/Course Materials

• Refunds are given for Course Materials returned before your campus-specific refund deadline*.
• Course Materials purchased after the campus-specific deadline must be returned within 7 business days of purchase for a full refund.
• Course Materials purchased during the last week of classes or final exams are not refundable.
  *Contact your school’s bookstore for the campus-specific refund deadline.

Hardware & Software

• Bring back unopened computer hardware and software within 14 days of purchase for a full refund. Electronic Software Download (ESD) purchases are Final and Non-Returnable.

Other Merchandise

• All other merchandise that is unopened and in original condition can be returned within 30 days of purchase.

*Gift Cards are non-refundable

 

How do I apply for a job with Follett to work at the Mt. SAC Bookstore? 

All permanent bookstore positions have been posted in the Follett Career Center at https://www.follett.com/careerportal/find-career.cfm. Seasonal positions around term starts and ends will be posted at www.folletthiring.com. Select the city that relates to the campus at which you might like to work and click search.