ASAC Online Tutoring

The Academic Support & Achievement Center (ASAC) provides free online tutoring to all current Mt. SAC students via Zoom. We offer drop-in one-on-one and in-class academic support/group tutoring (SI/ET/SG) services for multiple subjects.  

Instructions On How to Access ASAC Online Tutoring

Preparing For Your Online Tutoring Session

• • Tutoring Schedule
    • Drop-In Tutoring Schedule by Subject
  • Zoom Video Tutorials
    • How to use the "Share Screen" feature and annotation tools
    • How to upload a file on your computer in the chat box
  • Student-Tutor Expectations
    • Students are expected to have their course materials related to the assignment ready when entering the Zoom tutoring rooms. These include: assignment sheets, textbooks, class notes, and class syllabus.
      
      
    • Tutors will provide suggestions on how to improve the students' work or guide students on how to solve problems. Tutors will not, however, do the students' assignment.
      
      
    • In addition to content support, tutors may cover study skills strategies as needed.
      
      
    • To promote independent learning, students are entitled to up to 30 minutes per session.
      
      
    • After the session is complete, students are expected to exit the tutoring room. If you need an additional session, you may sign up again by clicking on the Zoom link in the ASAC Online Tutoring course.
      
      
    • Students are not permitted to have back-to-back sessions. Students who just finished a session must wait at least 30 minutes before signing up again for another session.
      
      
    • All students are required to abide by Mt. SAC's Standards of Conduct Policy and failure to do so may result in disciplinary action such as removal from the virtual tutoring room and/or suspending access to ASAC's online tutoring services. 
  • Maximizing Your Online Tutoring Sessions
    • Come prepared for your tutoring sessions with all the needed materials.
      
      
    • Get tutoring early and often to avoid falling behind in class.
      
      
    • Review your assignment and have your questions ready before your tutoring session.
      
      
    • Set realistic goals you want to accomplish. Tutors will not do the work for you, but they can help you get better at doing it yourself.
      
      
    • Actively participate in the tutoring session, and work with the tutor to identify and clarify areas that need strengthening.

Student Resources for Online Learning 

• • ASAC Student Achievement Workshops

    These online workshops are open to all Mt. SAC students. Topics covered include student success/study skills and technology tools. For more information or help registering, contact LALI@mtsac.edu.

    • Achievement Workshop homepage
      
      
  • eMathHelp (online calculators and math notes)
    Go to eMathHelp
  • SPSS

    Introduction to SPSS:
    https://www.youtube.com/playlist?list=PLVI_iGT5ZuRmXlbuwMKi04R6Oe1G3De8G

  • Student Laptop and Hotspot Loan Program
    • Requesting Technology
      Students looking to check out technology equipment must be enrolled for the current term and complete a technology request form. Eligible students will be contacted at a later date to select a pick-up appointment.
      
      
    • Renewing Technology
      Students who have technology currently checked out will have their due date automatically extended for the semester as long as they are enrolled at Mt. SAC. No action is required.
      
      
    • Returning Technology
      Students who are no longer enrolled at Mt. SAC must return their technology equipment by setting up an appointment. Appointments can be set by emailing laptoploans@mtsac.edu.
      
  • Other Tutoring Services at Mt. SAC

    To learn more about the different online tutoring services at the College, please visit the Mt. SAC Tutoring Centers page.

Tutoring Technical Support

• • General Information
    • Zoom is available on different devices, but to get the most out of your  tutoring session, we recommend that you use a laptop or desktop computer when accessing our online tutors.

    • Our ASAC staff will assist you in resolving your technical difficulties to the best of their abilities. However, in the event that your technical issues cannot be resolved by quickly troubleshooting them, you may be asked to restart your device and rejoin the tutoring session.
  • Audio Support
    • Audio Zoom support page
    • In the event that your audio fails during your tutoring session, please communicate this issue to the tutor via the chat box inside Zoom.
  • Video Support
    • Video Zoom support page
    • If you are experiencing issues sharing a document, application, or web browser using the "Share Screen" feature, check that your original source is open and not minimized.
  • Internet Connectivity
    • In the event that your internet connection becomes unstable, please disable your Zoom video. Also, check if other devices in your surroundings are using the same internet connection. If possible, turn off those devices since they may be causing your internet to become unstable.

    • If you are experiencing issues with your wireless connection, try to be as near as possible to your WiFi router/modem to maintain a stable connection.

    • There may be times when our tutors are experiencing connectivity issues. If you are in a tutoring session and such an issue arises, please immediately notify our front counter staff by returning to the main room or using the "Ask Help" feature inside your tutoring room. We will do our best to assign you to another available tutor.
      

      
      If you get disconnected during your session, please reconnect as soon as you can, and our front counter staff will re-admit you as soon as you are in the waiting room.

  • Zoom System Requirements
    • To learn more about Zoom's system requirements and supported devices.
  • Zoom Support for Commonly Used Features in a Tutoring Session
    • Screen Share
    • White board
    • Annotation Tool
    • Chat Box 
    • File Upload/Transfer Tool
  • Contact Us
    • asac@mtsac.edu
    • (909) 274-4300

Faculty Support

• • Verify Student Tutoring Hours
    • Instructions on how to access faculty lab attendance
    • ASAC Drop-In Tutoring CRNs
  • Request Virtual or In-Class Presentation
    The ASAC offers presentations virtually or in-person. We give students information on what types of tutoring services we provide as well as walk them through the steps on how to access our tutoring services. We also use the opportunity to give students an overview of what they can expect when they use the services. To schedule a presentation, please contact Lester Lawenko at llawenko@mtsac.edu.
  • Tutoring Success Data
    • ASAC Chemistry SI Tutoring Success and Retention Rates
    • ASAC Engineering SI Tutoring Success and Retention Rates
    • ASAC Math SI and Drop-In Tutoring Success and Retention Rates
    • ASAC Math SI and Drop-In Tutoring Equity Impact
    • ASAC SI Physics Success and Retention Rates
    • NetTutor English and Math Success and Retention Rates