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Canvas at Mt. SAC

Canvas logoCanvas is Mt. SAC's Learning Management System (LMS). Every course is hosted in Canvas, whether a traditional, face-to-face, hybrid, or a fully online class. Canvas helps students by providing easy access to grades, feedback, and a calendar of courses all in one place to help them manage school life. Would you like to use Canvas? Mt. SAC has the resources to help you get started.

Getting Started in Canvas FAQ

    • How Do Professors Get Access to Canvas?
      Every Mt. SAC  faculty member is automatically given an account in Canvas. Mt. SAC does not require specific training  or a test of proficiency to gain entry (There are specific requirements to teach hybrid or fully online courses, which can be found here.) Every professor is given several sandboxes* where they can develop course materials and try out Canvas functionality and features. See below for more on Sandboxes.
    • I Don't Have an Account- What do I do?

      If you are in a professor role at Mt. SAC--whether part-time/adjunct or full-time, credit or noncredit--you should get Canvas access when your other IT and HR accounts are set up. First, be sure to try logging in to Canvas first (see How Do I Log in to Canvas below). If you cannot log in, contact the IT help desk. Be sure to let IT know if you have ever had an account at Mt. SAC before, whether as a student, prospective student, staff member, or professor, and if your name has changed. 

      Account Requests:

      Are you in a non-faculty role but you need access to Canvas? Make requests to the IT help desk (helpdesk@mtsac.edu or x4357), submit a helpdesk ticket via the portal, or submit a help ticket under "Report A Problem" from within Canvas Help. 

    • How Do I Log in to Canvas?
      Faculty and students log in to Canvas through the eLearning Resources tab on the Mt. SAC  portal (also referred to as "Banner" because it is the software that manages our course registration data). A "Sign in to Mt. SAC Canvas" button on this page will take you directly into Canvas.  Because Canvas is part of Single Sign-On, your portal login logs you in to Canvas as well. You can also log in by typing the Mt. SAC Canvas URL directly into your browser: https://mtsac.instructure.com. You will be prompted to enter your portal login credentials. Chrome and Firefox are recommended browsers for Canvas. There are known Canvas problems with Internet Explorer and Safari. 
    • How Do I Get My Courses into Canvas?
      Every course with a CRN is given a course shell in Canvas by IT. Enrollment is synced with the college registration system (Banner) to keep the student roster up to date. Need a Sandbox course or a Manually Created Course for something other than teaching a CRN-based course in Canvas at Mt. SAC? Contact the FCLT: fclt@mtsac.edu (909)274-5016.
    • How Do I Make Courses Visible to Students?
      If a professor wishes to use Canvas, they must "publish" the course to make it visible so that  students are able to see it. If a professor does nothing, the course will not be visible to students and nothing is needed. 
    • What is a "Sandbox" Course / Why Do I Have One?
      A sandbox is a course with no enrollment and no expiration date (unless you enter dates on the course settings Course Details page, which will cause you to lose editing access to the course). Sandboxes allow you the creative freedom to learn how Canvas works, to try out different tools and features, and to template courses or work on course design when you have time instead of waiting for the course shells to become available for the semester. It is simple to move some or all materials that you create in a sandbox to another course. If you have more questions, feel free to contact the FCLT who can help you figure out how to best use or manage your Sandboxes.
    • How Do I Request A Sandbox Course?

      If you need additional sandbox space or you were not given any sandbox courses to use, you can request sandboxes. If you have sandboxes that contain content you have already copied to a live course, it is also possible to simply wipe the content out of your existing sandboxes using the  reset course content function. Then you can re-use the sandboxes, but use with caution. If you want the content in the sandbox, be sure to create a backup or copy it to another course before resetting the content to avoid losing material.

      You can request additional sandbox space by contacting the IT help desk (helpdesk@mtsac.edu or x4357), submit a helpdesk ticket via the portal, or submit a help ticket under "Report A Problem" from within Canvas Help.

    • How Was Canvas Selected as the Mt. SAC LMS?

      Canvas was adopted in 2016 and was selected as part of the statewide Online Education Initiative (OEI). Read more about the OEI here.


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