Student Account Activation Instructions

Follow these instructions on the Student Account Claim page to claim your Mt. SAC Account and set your Password

Screenshot of student account claim form asking for name and student type

Step 1: Enter your username and select your student type

Your Username was included in the welcome letter sent to you by the Admissions & Records Office. Typically, your Username is your first initial followed by your last name, and it may have additional digits at the end of your name (e.g., jsmith, jsmith12, jsmith123)

Click "Submit"

Screenshot of student account claim form asking for personal information from the college application

Step 2: Answer the seven "Challenge Questions"

These questions come directly from your application

Click "Submit"

Screenshot of the student account claim generated password code

Step 3: Write down your Mt. SAC portal Account Claim Code

Write down this code before you advance to the next screen. Note that this code is case sensitive, so make sure to utilize capital letters as indicated

Click "Login" to redirect you to the Mt. SAC Portal

Screenshot of portal login screen

Step 4: Re-enter your Username and the Account Claim Code (Password) you just received

For future logins, you will use the Password you are about to create

Click "Sign In"

Screenshot of the password rest prompt

Step 5: Create your new Password

You will be prompted to change your password. In the "Current Password" field enter the Account Claim Code you just received. Now enter a new password in the next two fields. This new password will be used to access the Mt. SAC portal and related online services. 

Your password must be a minimum of 8 and a maximum of 20 characters. It must also contain at least 1 letter and 1 number (digit).

Click "Change Password"

Joe Mountie giving thumbs up

Congratulations, you've completed the account activation process!

You can now access Mt. SAC services by logging into the Mt. SAC portal.


  • For technical assistance, please explore our comprehensive How-To Guides for Students
  • Remember to write down and secure your Username and your newly created Password
  • You will be required to use both of these to register for classes, check your grades, check your emails, etc.
  • If you need to reset your password, you can find Password Reset directions on the Help Desk information page 
    • Finally, if you are unable to log in after going through the account claim process, please contact the Mt. SAC IT Help Desk. You will need your Student ID, A#, or Username and your Account Claim Code from Step 3
    • Call us at 909-274-4357
    • Monday - Friday
    • 8:00 AM - 4:30 PM