Teaching with Technology

2 Ways to Log into Canvas

1. Mt. SAC Portal: Go to inside.mtsac.edu. You will be directed to Mt. SAC's Single Sign-On (SSO) page. Enter your username and password. Once signed in, go to the Canvas tab, and click the Log into Mt. SAC Canvas button. 
2. Mt. SAC Canvas: Log in directly to Mt. SAC's instance of Canvas, mtsac.instructure.com. You will be directed to Mt. SAC's SSO page. Enter your username and password.

Important

• Portal Access: Mt. SAC portal/SSO access is required to log into Canvas. If you cannot access the portal, contact the Mt. SAC IT HelpDesk at (909) 274-4357 (HELP), or ext. 4357 from an on-campus phone. 
• Compatible Browsers: Chrome, Firefox, Safari, and Edge work best with Canvas. Keep your browser and computer up-to-date for the best experience. Canvas is NOT compatible with Internet Explorer.

Tips

• Only Click Once: After clicking "Continue" on the SSO sign in page, it can take several seconds for the page to load. Do NOT click "Continue" again. Wait at least 15 seconds before revisiting the SSO page and trying again.

• 3 Banner tips to avoid login errors: IT shares three tips if you receive an "Authentication Error." (Banner is the system for managing student and employee records and is often synonymously used with the Mt. SAC Portal because Banner records sync to the portal.)

For You

• Growing with Canvas at Mt. SAC: a self-paced course customized by FCLT from Canvas content to help professors learn Canvas for any modality at Mt. SAC (Qualifies for 5 hours of PGI or PGH)
• Introduction to  Teaching with Canvas (Facilitated): a 4-week, facilitated course by the Online Network of Educators, or @ONE, will introduce you to using Canvas in online, hybrid, and face-to-face classes.
• Introduction to Teaching with Canvas (Self-Paced): a self-paced course by @ONE (No POD credit can be awarded for external self-paced courses)

For Your Students

• Mt. SAC Student Orientation to Canvas: a self-paced module in the Mountie Student Hub, a student hub for Mt. SAC student resources. ALL students are enrolled in the Mountie Student Hub.

Course Access

About two months before each term, each CRN course receives a Canvas course shell. Prior to that time, you may work in a Canvas Sandbox to prep your course. A sandbox is a Canvas course with no enrollment used for testing or course design. You can then copy your sandbox content to your CRN course(s) once available.

Request a Canvas Sandbox

Course Prep Details

For more information about prepping your course in Canvas, visit the Mt. SAC Canvas Faculty Center (Canvas login required) or resources by the Online Network of Educators (@ONE):

Canvas @ Mt. SAC

Canvas & Course Design

Canvas Faculty Center Home

Online Network of Educators (@ONE)

Can't Access Your Course?

If you do not see your course in Canvas about 60 days prior to the term, contact the Mt. SAC IT HelpDesk:

• HelpDesk Online
• Email helpdesk@mtsac.edu or 
• Call (909) 274-4357 (HELP), or ext. 4357 from on campus 

For You

• Canvas Faculty Center: faculty resource by FCLT with Canvas info. specific to Mt. SAC, course design recommendations, apps and tools to consider, and more!
• Canvas Instructor Guides & Video Guides: written and video tutorials
• Canvas Blue Question Mark: When logged into Canvas, click the blue question mark in the lower right corner for guides related to wherever you are in Canvas.
• Canvas Support 24/7 Faculty Hotline: 1 (833) 345-2892
• Canvas Support 24/7 Live Chat: Online real-time chat with a Canvas representative

For Your Students

• Mountie Student Hub: a student hub for Mt. SAC student resources. ALL students are enrolled in the Mountie Student Hub.
• Canvas Student Guides & Video Guides: written and video tutorials
• Canvas Blue Question Mark: When logged into Canvas, students may also click the blue question mark in the lower right corner for guides related to wherever they are in Canvas.
• Canvas Support 24/7 Live Chat: Online real-time chat with a Canvas representative (Students do NOT have a Canvas Support Hotline.)

For All

Sometimes Canvas or components in Canvas go down, especially during peak times in the term when the system is overloaded. Click the link below to check if Canvas is down:

Canvas Status