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Program Learning Outcomes

Career Portfolio
Locate a current hospitality job, write a report on the prospective employer, write a cover letter and resume.
Civil Case Analysis
Students will be able to analyze a civil case related to the hospitality industry and determine the facts, elements of negligence, possible consequences and outcomes
Foodborne Illness Outbreak
Identify foodborne pathogen, their sources, and resulting illnesses, and symptoms.
Front Desk Staffing and Scheduling
Students will be able to identify staffing needs for a hotel Front Desk based on occupancy, level of activity, and budget constraints.
Income Statement
Students will be able to develop an Income (P&L) Statement for a hospitality operation.
Mise en place
Plan a food production schedule and assemble the tools, equipment, and ingredients required to produce a recipe in an organized and efficient manner.
Performance Evaluation and Discipline
Conduct an employee: interview, performance evaluation, and apply effective discipline techniques.
Service Style Identification
Students will be able to differentiate between the various styles of service including: American (Pre-plated), English (Family), Russian (Platter), French (Gueridon).