Frequently Asked Questions

• • How can I get credit for a Mt. SAC course if I took a similar course at another college?
    Fill out a variance form that can be obtained from the Division Office and have it signed by the Department Chair and Division Dean.
  • How do I get a Mt. SAC certificate once I have completed the certificate requirements?
    Students must fill out the application form that can be obtained from the  Division Office and submit it to the Admissions and Records Office.
  • If a class is full and I want to add the class, what do I do?
    Students interested in adding a full class may list their name on the waitlist for the course, attend the first day of class and ask the instructor if they have room for you to add.
  • If I want to complain about a teacher, what do I do?
    Contact the Department Chair of that instructor and arrange a meeting.
  • Why do I have a restriction from registering? 
    If a hold is placed on your account, you can view details regarding the hold by viewing the Student Self-Service option #15 through the portal.  If you need further information on where the hold is originating from, please contact the Admissions and Records Department by phone at (909) 274-4415, or meet with a Student Services representative in the Student Services Building (located in 9 B on the first floor).
  • How do I remove a restriction so I can register?
    A GPA lower than 2.0, past due fees, and rented or borrowed equipment which has not been returned are some of the common reasons for restrictions to be imposed.  Contact the Admissions and Records Department by phone at (909) 274-4415 or meet with a Student Services representative in the Student Services Building (located in 9 B on the first floor) to identify the restriction, hold, or obligation.