Changes to Travel and Conference - New State of CA Travel Agency (CI Azumano)
June 11, 2024 - 10:01 AM
Dear Campus Colleagues,
After a competitive bid process, the State of California has contracted with a new travel agency, CI Azumano (caltravel.ciazumano.com/). Effective immediately, TravelStore will no longer be utilized.
Employees have the option to work with CI Azumano to book airfare, discounted lodging, and transportation related to approved conference and travel requests. Employees must identify themselves as Mt. San Antonio College employees and provide the mandatory Mt. SAC Travel Encumbrance Number (“T” Number) or Chrome River Pre-Approval ID (“PA ID”) to the agent. For lodging and transportation reservations, the employee will be required to provide a credit card to CI Azumano, whether a Mt. SAC P-Card or a personal card. Please keep in mind that the same card will need to be presented to the vendor on-site.
Please see below for additional helpful information related to this transition.
Phone System - Travel Agency Phone Number
- Effective July 1, 2024
- (916) 376-3989 will be terminated
- (877) 454-8785 will be the only telephone number in service to reach a travel agent
Menu Options - New Urgent 48-Hour Prompt
- To book travel occurring within the next 48 hours, press 0.
- For a copy of an invoice, press 3.
- To book travel for a group of 10 or more travelers, press 4.
- For all other calls, remain on the line, and your call will be answered in the order it was received.
Email Etiquette
- Please do not send multiple emails to CI Azumano. Agents are responding to emails as quickly as possible.
- Please only send correspondence related to booking or modifying travel arrangements to:
Travel/reservation requests: Caltravel@ciazumano.com
Group travel requests (10 or more):
Caltravelgroups@ciazumano.com
Please feel free to contact the Office of Fiscal Services if you have any questions: (909) 274-5372.
