Ask Joe
Mt. SAC Emergency Alert

Alert: Mt. SAC has Transitioned to Online Classes and Services (see www.mtsac.edu/online). Learn more about our COVID-19 response at www.mtsac.edu/health.

 
Consumer Relations

View Catalog Details

Enroll Now

Thousands of students get their start at Mt. SAC every year. Take the path to your future career one step further by enrolling in our program. Apply Now

Consumer Relations

View Catalog Details

Questions?

Contact: Lisa AmosTitle: Program CoordinatorContact: lamos1@mtsac.edu
Career Outlook Consumer Relations

Business Division
Certificate M0479

This program provides semi-professional training for those who seek immediate Consumer Relations employment in non-profit agencies, government, education, or business such as utilities, telecommunications, and finance. Positions include, but are not limited to: consumer affairs representatives, client related government jobs, and community advocates.

Required Courses

Industry StatisticsJob Titles & Salaries
Select a related job title below to view demand & salary information
    • Customer Service Representatives

      Customer Service Representatives

      SOC Career Code: 43-4051.00

      Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.

      Typical Hourly Salary
      $31.04

      The figure above is based off a percentile of 90 percent. 100 mile radus icon for career resultsAll job data and figures based on a 100 mile radius from Mt. SAC

      Top Entry-Level Education
      Chart Legend
      • Doctoral Degree Or More
      • Master's Degree
      • Bachelor's Degree
      • Associate's Degree
      • Some College
      • Certificate
      • High School Diploma Or Less
      Median Salary Earnings
      $38,775.40
      Annual Job Openings
      33,034

      Openings are regional vacancies due to growth and turnover in this career.All job data and figures based on a 100 mile radius from Mt. SAC

      Historical Wages
    • Patient Representatives

      Patient Representatives

      SOC Career Code: 43-4051.03

      Assist patients in obtaining services, understanding policies and making health care decisions.

      Typical Hourly Salary
      $31.04

      The figure above is based off a percentile of 90 percent. 100 mile radus icon for career resultsAll job data and figures based on a 100 mile radius from Mt. SAC

      Top Entry-Level Education
      Chart Legend
      • Doctoral Degree Or More
      • Master's Degree
      • Bachelor's Degree
      • Associate's Degree
      • Some College
      • Certificate
      • High School Diploma Or Less
      Median Salary Earnings
      $38,775.40
      Annual Job Openings
      33,034

      Openings are regional vacancies due to growth and turnover in this career.All job data and figures based on a 100 mile radius from Mt. SAC

      Historical Wages
How to Complete the Program

Guided Pathways

Program Guided Pathways
Pathway Options:
Notates online programs

Certificate & Degree Details

Select a certificate below to expand details
  • Consumer Relations

    Business Division
    Certificate M0479

    This program provides semi-professional training for those who seek immediate Consumer Relations employment in non-profit agencies, government, education, or business such as utilities, telecommunications, and finance. Positions include, but are not limited to: consumer affairs representatives, client related government jobs, and community advocates.

    Required Courses

    Course Prefix Course Name Units
    FCS 41Life Management3
    FCS 80Personal Financial Planning3
    or BUSA 71 Personal Financial Planning
    FCS 51Consumerism: The Movement, its Impact, and Issues3
    BUSO 25Business Communications3
    BUSO 26Oral Communications for Business3
    Total Units15

Contacts

Department Contact

Contact: Lisa AmosTitle: Program CoordinatorContact: lamos1@mtsac.edu

Office Contact

Location: Building 78-2190Phone: (909) 274-6335