How to write an auo
AUOs statements concern the fundamental functions of an
administrative unit and the resulting services provided to
Five core attributes are essential to ensure the AUO statement
will yield actionable data allowing for improvement.
Alignment: AUOs must be aligned to the goals of
the unit (e.g., the Counseling unit might have an AUO such that:
Students will be satisfied with on-line counseling
services which ties directly to their goal that the
Counseling department will:
Develop and implement counseling interventions to enhance
retention and student success). Additionally, goals are not
to be confused with activities or tasks; goals are the outcomes
you would like to achieve
as a result of performing a task or activity. Alignment
ensures the annual planning efforts of departments are supported
by evidence generated through the SLO assessment process.
Central: AUOs must be central to your unit. This
will ensure the greatest amount of buy-in from various
individuals and thus, have the best chance of being completed and
will enable the widest impact on the client experience.
Feasible: Look at your resources (human, time,
technological, etc.) and determine whether the AUO and its
assessment is feasible. Is it likely that the process could be
accomplished or not?
Meaningful: How important is the AUO to the
unit? It is recommended that you select something that your unit
is curious about, something that will make a positive impact for
your students or clients, and something you will be interested in
Measurable: AUOs must be measurable to yield
actionable data. To help ensure the AUO is measurable, it may be
helpful to refer to the actions verbs.
to write an
Create a campus culture where SLOs are understood and
valued and where assessment functions as a resource leading to
improved instruction, curricula, programs and/or services.
(Outcomes Committee, 2011)