ABE Online Resources Information

How to Access Your Online Class

  • Step 1: Claim Your Noncredit Student Account in the Mt. SAC Portal
    You need to have your Mt. SAC Username (different than your Noncredit App username). If you don't have your username and have already completed all of the registration steps, please contact us at abeinfo@mtsac.edu.
    • Go to the Mt. SAC Portal (www.mtsac.edu/portal)
    • Click on “Forgot Password”
    • Enter your user name
    • Click on “Recover with Mail”
    • A password reset email will be sent to your personal email on file.
    • If it doesn't work, please contact the Mt. SAC Helpdesk at (909) 274-4357 and they can send you the password reset email.
     In addition to Canvas & Zoom access, you can use the Portal to view information about Mt. SAC, find out about events on campus, update your contact and emergency information, pay or appeal parking citations, find links to Noncredit programs, get a free Mt. SAC email address (which can get you discounts on software and other products), and more! Please note that your Portal login is NOT the same as your Noncredit Application login.  You will have to reset your password even if you did the Noncredit Application.
  • Step 2: Sign into Canvas
    • Go to mtsac.instructure.com and log in
    • You can also go through the Mt. SAC Portal and then click on the Canvas option in the header, but it’s a longer path
    • Choose your course tile
    • If your course isn't showing up, give us a call at (909) 274-4937 (Adult High School, GED/HiSET, High School Referral) or (909) 274-4935 (all other programs) or email abeinfo@mtsac.edu

 

Troubleshooting & Tech Resources

  •  Authentication Error Message 
    • Canvas and the Portal frequently give people an “Authentication Error” when they try to log in. Most of the time that means that the system is overloaded. You may need to try 5+ times sometimes for it to work.
    • Make sure you are using mtsac.instructure.com.
    • If it still doesn’t work, reset your password again. You can reach out to the SCE SOS Helpdesk (Zoom Tech) for assistance!
  • GED Ready Practice Test Registration

    Students in the GED/HiSET Program are eligible for free GED.com Practice Tests. Do NOT pay for these tests, even if the website asks you to pay.

    Here is a guide on how to register at GED.com.

    First, go to www.ged.com and create an account.
    When it asks if you are interested in taking GED classes, select "yes".
    Enter "91789" as your search area and select "Mt. San Antonio College".
    Then select "yes, share my scores with my selected center". This way we can give you access to the free Practice Tests.
    When it asks "tell us why you're here today", please choose "I'm just browsing".
    When it asks when you want to take your test, please choose "in six weeks".
    You're done! Once you complete your orientation/info session, we will unlock your first Practice Test.

  • Microsoft Office 

    If you need Microsoft Office (Word, PowerPoint, Excel), you can get it for free using your Mt. SAC email.

  • Laptop Loan Program 
    You may be eligible to borrow a laptop from Mt. SAC. Request a laptop and/or hotspot.
  • SCE Application Support
  • How to Access your Mt. SAC Email (optional)

    Your Mt. SAC email address is your username + "@student.mtsac.edu". For example, rgrizzly7@student.mtsac.edu.

      • Go to the Mt. SAC Portal (www.mtsac.edu/portal)
      • On the "Home" page, click on the "Mountie Mail" icon in the upper right hand corner
      • This will open your Mt. SAC email account
        • It does not work on phones if you already have an account linked with your Gmail app
  • How to Update your First Name and/or Pronouns (optional)

    To update your Chosen First Name and/or Pronouns:

      • Go to the Mt. SAC Portal (www.mtsac.edu/portal)
      • On the "Home" page scroll down until you see "Chosen Name" on the right hand side
      • Click on "Set your chosen first name"
      • Here you can opt to update your name, pronouns, and/or gender designation
      • Click "Submit"
      • Verify the information, then click "Save"
  • Canvas Student App (optional)

    You are welcome to use the Canvas Student App on your phone or tablet

    If you don't know your Mt. SAC Canvas password, you will need to reset your password using the instructions above before you can sign into the Canvas Student App.

    You can find High School Referral under "What's your school's name" by entering "Mt San Antonio College" with no period after "Mt".

  • California Community College ID# (CCCID) and CCCApply

    All community college students are required to have a CCCID number. If you have taken classes at a community college in the past, then you probably already have a CCCID.

    If you do not yet have an CCCID, we will create one for you. However, it is important to know how to find your CCCID & CCCApply information so you can sign into CCCApply and apply to ANY California community college in the future.

    How to find your temporary CCCApply log in information (click here for a visual guide):

    Option 1: Check on the Mt. SAC Portal (https://mtsac.edu/portal)

    1. Sign into the Mt. SAC Portal using your Mt. SAC username (don’t know it? Skip down to Option 2)
        • If you don't know your password, choose “Forgot Password”
          • A password reset email should be sent to your email
          • If you don’t get it, skip to Option 2
    2. Go to the student page from the options in the top left corner
    3. Under the “Student Self-Service” card, choose #15 to get to the next screen
    4. Click on the “Student” tab and at the bottom of the list, you will see “Display CCCID”
    5. Click on “Display CCCID”
    6. Your CCCID and CCCApply email and password will be listed
    7. Sign back into cccapply.org using that email and password (Slide #7 in the attached pdf)
        • Reset your password
        • On the home page, scroll down to “Account Information” and click on “Edit my Account”
        • Update your email address (you won’t be able to get the security code of if you skip this step)
    8. Complete your application!
       

    Option 2: Get your CCCApply Info from Mt. SAC

    1. Email hsr@mtsac.edu and include your name, birthday, and Mt. SAC ID# (if you know it).
    2. Wait for an email with your temporary CCCApply email and password
    3. Sign back into cccapply.org using that email and password (Slide #7 in the attached pdf)
        • Reset your password
        • On the home page, scroll down to “Account Information” and click on “Edit my Account”
        • Update your email address (you won’t be able to get the security code of if you skip this step)
    4. Complete your application!
  • Need more help? SOS Helpdesk

    Need additional support? Check in with an SCE SOS Helpdesk Expert via Zoom!

    Monday-Thursday 9am-1pm AND 3pm-7pm; Fridays 8:30am-4pm

    Zoom Link: https://mtsac-edu.zoom.us/j/95117998111

    Phone: (909) 274-6100

    Email: sce@mtsac.edu

    SCE SOS Flyer

 

How to Access Canvas Video