Promise Program Device FAQs
-
- iPad
Device Details:
- iPad Wi-Fi 32GB - Space Gray
- 9.7 inch LED screen
- Internal Storage: 32 GB
Q: What's in my iPad box?
A:
- iPad
- Lightning to USB Cable
- USB Power Adapter
Q: What applications does my iPad come with?
A:
- Safari
- Google Chrome
- Microsoft Word, Excel, PowerPoint
- Standard iOS apps such as calculator, calendar, camera, etc.
Q: Can I install other applications from the Apple Store?
A: No, these devices are restricted and come as is.
Q: What if I forget my iPad security passcode?
A: Please visit the Official Apple Support site: https://support.apple.com/ipad
- HP ProBook
Device Details:
- HP ProBook x360 11 G1
- 11.6" diagonal LED screen
- 4 GB RAM
- Internal Storage: 128 GB
Q: What's installed on my HP laptop?
A:
- Google Chrome
- Mozilla Firefox
- VLC Media Player
- Microsoft Word, Excel, PowerPoint
- Other built- in Windows apps such as calculator, calendar, camera, etc.
Q: Can I install other software?
A: No, these laptops are restricted and come as is.
Q: What if I forget my laptop login?
A: Contact the Mt. SAC IT Help Desk at x4357 or helpdesk@mtsac.edu
- Verizon Mi-Fi
Q: How much data can I use?
A: Your data is unlimited!
Q: Can I connect more than one device?
A: Yes.
- iPad
If you have any other questions regarding your device, please contact Help Desk at ext. 4357.