BUSM 10  Principles of Continuous Quality Improvement

3 Units (Degree Applicable)
Lecture: 54   
Advisory: BUSO 5 or eligibility for ENGL 68

History and evolution of thought in Continuous Quality Improvement (CQI), including the theories and methods of Deming, Juran, and Crosby. Practical application of Quality management processes and tools are presented for the continuous improvement of (organizational quality. Relevant case studies are included.
Course Schedule