Computer Systems Technology (SOC CODE: 15-1151.00)
Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
- Computer User Support Specialists
- Computer, Automated Teller, and Office Machine Repairers
- Computer Operators
- Electronics Engineering Technicians
- Computer-Controlled Machine Tool Operators, Metal and Plastic
- Forensic Science Technicians
- Computer Occupations, All Other
- Mapping Technicians
- Surveying Technicians
- Architectural Drafters
- Answer user inquiries regarding computer software or hardware operation to resolve problems.
- Oversee the daily performance of computer systems.
- Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
- Develop training materials and procedures, or train users in the proper use of hardware or software.
- Refer major hardware or software problems or defective products to vendors or technicians for service.
- Modify and customize commercial programs for internal needs.
- Enter commands and observe system functioning to verify correct operations and detect errors.
- Inspect equipment and read order sheets to prepare for delivery to users.
- Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
$45,900 - $77,400
$22.05 - $37.19
Projected New Jobs Annually In CA
Projected Annual Job Openings refers to the average annual job openings due to growth
and net replacement.
- Computer Systems Technology
The Computer Systems Technology curriculum encompasses advanced coursework in computer systems circuitry, including microcontrollers and microprocessors.
Program Learning Outcomes
- Students will be employed or actively seeking employment in the field or a related field.
- Students will be technically proficient.
- Students will employ polar and/or rectangular notation to determine the magnitude and phase shift of an unknown circuit parameter (voltage, current, impedance, and/or power).
Review Student Learning Outcomes (SLOs) for this program.
|Technical Applications in Microcomputers|
|Computer Simulation and Troubleshooting|
|Electronic Circuits - Direct Current (DC)|
|Electronic Circuits (AC)|
|Semiconductor Devices & Circuits|
|Electronic Assembly and Fabrication|
|Customer Relations for the Technician|