City of Anaheim - Part Time Tree Power Specialist
The City of Anaheim Community Services Department is seeking a Program Specialist for the Tree Power Program. Under minimal supervision, this position supports the Tree Power Program which provides property owners in Anaheim with appropriate tree species to increase natural cooling within structures and conserve energy. This is a part-time year round position of approximately 30 hours per week and includes some evenings and Saturdays.
Ideal candidate has some knowledge of arboriculture, landscape design, and horticulture. Experience providing excellent customer service, working independently and communicating effectively.
Incumbents are responsible for setting appointments, coordinating homeowner participation, conducting audits and helping customer select the right trees to provide shade and save energy, following program guidelines, and instructing residents on proper care and maintenance of trees, maintaining exemplary level of customer service, courtesy and professionalism, providing office and clerical support, answering inquiries from the public, logging and processing customer requests and complaints, entering data into database, creating letters, reports, and other written communication as required, keeping and accessing highly detailed records, and participating in community awareness campaigns to promote the program.
This class in the Recreation Services series has lead, program coordination, administrative,
and/or day-to-day operational responsibilities. Incumbents are responsible for supervising,
coordinating, and participating in recreation programs to ensure that City facilities,
recreation programs, activities, and service are safe and effective and provide the
highest level of customer satisfaction for public use. Responsibilities include planning,
scheduling, and directing the recreation program operations, activities, and services
in a timely manner, and performing a wide variety of tasks in the operations and activities
of a recreation program and/or facility. This class is distinguished from the Senior
Program Specialist in that the latter is responsible for all program planning, staff
supervision, and administration for a particular recreational program
The following functions are typical for this classification. Incumbents may not perform all of the listed functions and/or may be required to perform additional or different functions from those set forth below to address business needs and changing business practices.
- Set appointments, coordinate homeowner participation and instruct residents on proper care and maintenance of trees.
- Meet residents/owners at their properties to conduct audits and help them select the right trees for the site; distribute follow up information to residents.
- Organize and/or perform tagging, moving, watering, delivering, and planting trees.
- Maintain exemplary level of customer service, courtesy and professionalism.
- Provide office and clerical support. Answer inquiries from the public, log and process customer requests, enter site audit data into database.
- Create letters, reports, mailing labels and other written communication as required.
- Enter data, keep and access highly detailed records.
- Act as City representative, in person and over the phone, to patrons and the general public concerning questions, problems, concerns, and activities in the provision of Tree Power and recreation program operations, activities, and services.
- Participate in community awareness campaigns to promote the program.
- Document all incidents involving injury, behavioral problems, damage to city or private property, and/or unusual events; communicate as appropriate to supervisor, parents, and others.
- Ensure the safety of the public and staff at all times by inspecting, patrolling, monitoring and instructing on the safe use of the program facilities, equipment and supplies; maintain a safe, clean and tidy environment; report unsafe conditions or illegal activities.
- Attend regular staff meetings; maintain positive working relationships with co-workers, other departments and outside agencies.
- Assist in ordering supplies and materials for projects and activities; reserve needed buildings and equipment.
- Plan, organize, implement, lead, and assist in one or more recreation program, activities, and/or systems at one or multiple sites.
- Update and implement policies and procedures, including standard operating procedures for assigned programs and facilities.
- Participate in ensuring compliance with relevant permitting and licensing laws and guidelines; maintain and update all records required by Federal, State, and local regulatory agencies; interpret and apply policies, procedures, laws, codes, and regulations; assist in education about the enforcement of rules and regulations; ensure adherence to rules and ordinances.
- Assist and participate in recreation services special events, including setting up and taking down equipment and materials and facilitating activities.
- Develop and prepare brochures, flyers, newsletters, and other materials; process registration in the Department's program registration and facility reservation system, fees, refunds and deposits.
- Administer basic first aid and adult and/or child cardiopulmonary resuscitation (CPR)
- Plan, develop, and provide recreation program work; research excursion sites; communicate status of activities and services to appropriate personnel.
- Assist in the recruitment and selection of staff and volunteers; provide training, orientation, and guidance to assigned staff; provide input to performance evaluations.
- Monitor facility use; open, close, and secure buildings for events and assist in the supervision and preparation of the facility and amenities for patron use.
- Train staff and volunteers in work methods and relevant safety precautions.
- Perform related duties and responsibilities as required
Experience and Training Guidelines: Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities are as follows:
This is a part-time position usually averaging 20-30 hours per week. A minimum number of hours is not guaranteed.
Important Application Information & Instruction
Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Tuesday, February 15, 2022 at 5:00 p.m. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process will consist of a minimum of skills examination and oral interview.
The eligibility list established from this recruitment may also be used to fill the current and/or additional vacancies throughout the City.
Candidates must be specific and complete in describing their qualifications for this position. Failure to state all pertinent information may lead to elimination from competition. Stating "see resume" is not an acceptable substitute for a completed application.
The successful candidate will be required to undergo a reference / background check (to include a conviction record) and pass a post-offer pre-employment medical examination (which will include a drug/alcohol screening). The City of Anaheim utilizes E-Verify and new employees must provide documentation to establish both identity and work authorization.
Communication regarding your application and/or status will be sent to the email address listed on your application. Please check your email regularly throughout the recruitment process as you will not receive communications by any other method.
Clare Nelson, Tree Services Specialist | 714-765-7421 | Clare Nelson