Business Division - SLOs FAQs
 
   
 

 

Frequently Asked Questions about Mt. SAC's SLOs, AUOs & GEOs:


(Click on the question to reveal the answer.  Click again to close the answer window.)
arrow 1. What is an SLO (Student Learning Outcome)?
An SLO is anything that a student knows, does, thinks or feels as a result of an educational experience.
arrow 2. What is an AUO (Administrative Unit Objective)?
An AUO is what clients experience,receive, or understand as a result of a given service.
arrow 3. What is an SA (Strategic Action)?
A strategic Action (SAs) is a step that an academic program or administrative unit may take to achieve its goals and is not necessarily assessed through the five steps.
arrow 4. What is a GEO (General Education Outcome)?
A general education outcome (GEO) is a statement that defines the knowledge, skills, and perspectives acquired by a student who satisfies the general education requirements. These can include content knowledge obtained from a range of disciplines, expected intellectual abilities, and the development of personal and social responsibility that are commensurate with those of an educated citizen in a democratic society.  A GEO is a type of an SLO.
arrow 5. How are student learning outcomes different from measurable objectives?
Measurable objectives set the parameters for the course.  SLOs address what students leave the course with.  EX: Student will be able to write an essay with correct form and format in a variety of rhetorical modes. (Measurable Objective).  Student will be able to explain the structure of an essay. (SLO).
arrow 6. Are student learning outcomes just a passing fad, a flavor of the month?
Mt.SAC has incorporated SLOs into programs such as graphic arts, psych tech, business and the career institutes.  Additionally, VTEA grants have supported SLO training such as Langford and Alverno Institutes over the past 10 years.  Last year, accreditation has also added impetus to implement SLOs into the assessment process.
arrow 7. Who else is implementing SLOs?
SLOs have been incorporated into accrediting standards by accreditation commissions across the country for the past 20 years.  WASC is the last accrediting group to incorporate SLOs into its process.  See the following sites: Anne Arundel: http://www.aacc.cc.md.us/ (go to Student Outcomes Assessment), Mira Costa College: http://www.miracosta.cc.ca.us/accreditation/
arrow 8. Why is Mt. SAC using the Nichols model when there are so many others out there?
The Academic Senate-appointed SLOs Steering Committee considered many models and chose the Nichols model because it gave the AUOs option, allowing us to include the support areas.  It also adapted well to the grass roots approach the committee believed was vital to success while it honored past improvement initiatives on campus.
arrow 9. Why is it important to include support areas in this initiative?
Mt. SAC’s original SLOs Implementation Proposal was based on the premise that the entire campus supports student learning.  It also makes the assumption that success in a transformative effort such as this is tied to total campus commitment.
arrow 10. What about those departments on campus that have already been working with SLOs?
The SLOs/AUOs Implmentation team has been pleased to find a number of departments already working on SLOs.  Some are using our model and some are not.  In either case, we have recorded the departments’ efforts, and we have worked with faculty members on any minor adjustments needed for consistency with campus-wide efforts and for documentation purposes.
arrow 11. Why should I participate in SLOs if I’m not an instructor?
Student learning experiences don’t just occur in the classroom.  Support for learning is required across the college community.

Example: Students will be able to readily utilize the available resources in the library.
arrow 12. How are SLOs connected to continuous quality improvement (cqi)?
Actually, the core concepts are similar.  SLOs are a concrete way to measure our effectiveness.
arrow 13. How long does it take to develop SLOs?
While SLOs can be generated in a two hour meeting, assessing them could require as much as a year’s planning.
arrow 14. Will SLO Assessment and Results be tied to the budget process or allocation of department funds?
Monies will be needed to support the assessment process, SLOs will not drive the budget process or determine the allocation of funds.
arrow 16. How is assessment of SLOs different than assignment of a grade?
The primary difference is in the use of the assessment results.  The assignment of a grade quantifies the overall level of student achievement or competency, allowing for a common basis of comparison assuming all faculty utilize the same standards for grading.  The grade, however, gives no information about what a student has learned.  Additionally, SLOs look at the student population, not the individual, achievement.
arrow 17. Are SLOs intended to replace the grading system?
No. SLOs are not intended to replace any type of grading system.  Please refer to this whitepaper:  Grades versus SLOs .
A grade provides an overall picture of how a student performed in the entirety of the course.  It does not indicate how well a student obtained various skills and concepts.  Whereas grades are meant to be student-specific, SLOs are meant to be skill-specific.  The purpose of SLOs is to first determine which skills are most central to the course and then to assess if and how well a group of students have indeed obtained those skills.  A student who attains course-level measureable objectives and those measurable objectives are related to an SLO is said to have attained the SLO.   Grades are thus awarded to the student based on achieving the measurable objective and its related SLO.  Attainment of degrees and/or certificates follows a similar pattern in that if the measurable objectives for the course and thus the relevant program are achieved, then students are awarded their degree and/or certificates based on the SLOs.
arrow 18. What if our assessment tells us that our students are NOT meeting the SLOs we have established?
Then…congratulations!  You have just learned something very important about either your program or your assessment instrument or both.  Results may be unexpected, but they are always fruitful inasmuch as they give us information about what we are doing.
arrow 19. What is the relationship between an SLO, an AUO, and a GEO?
The same process is used to develop and assess SLOs, AUOs and GEOs and consists of the following five steps:
  1. Mission / Goals
  2. SLO / AUO / GEO
  3. Means of Assessment and Criteria for Success
  4. Summary of Data
  5. Use of Results
Course-level and program-level SLOs stay within the discipline whereas a GEO, which is another type of SLO, crosses disciplinary boundaries. AUOs are separate from learning outcomes like SLOs and GEOs because they measure service expectations instead of learning expectations.
arrow 20. How did SLOs, AUOs, and GEOs get their start?
Mt. SAC began developing SLOs and AUOs in 2004.  An SLO/AUO Implementation Team (with leadership from faculty) was formed and worked for three years to facilitate these processes at the college.  In 2007, the SLO Committee was formed and took over these efforts with the leadership and support of the SLO Coordinator and the assistance of the Research and Institutional Effectiveness Office.  The college began the GEOs process in 2007.  The GEO Committee facilitates this process with the leadership and support of the GEO Coordinator and the assistance of the Research and Institutional Effectiveness Office.  Each of these efforts supports Mt. SAC's commitment to enhance teaching and learning, thereby working to increase the success of its students.
arrow 21. What is the relationship between course-level measurable objectives and course-level SLOs?
Course-level measurable objectives encompass the content of a course and are used to form SLOs.   Many measurable objectives resemble SLOs since they outline the skills that a student will learn through the course and thus, need to be minimally revised to become SLOs.  Other measureable objectives may need to be combined or broken down to function as SLOs.  Measurable objectives can also be combined to create higher-level SLOs that look at a student's ability to synthesize various skills.
arrow 22. What is the relationship between SLOs and ePIE?
SLOs are a component of a unit's Planning for Institutional Effectiveness (i.e., Mt. SAC's program review) and assist with meeting the department goals of enabling student success.
arrow 23. Are SLOs a passing fad?
Improving teaching and learning and focusing on student success are the central principles of SLOs.   Because these are the same principles that have directed education since its beginning, there is little likelihood of this being a passing fad.  In 2008, the Mt. SAC Academic Senate passed a Course-Level SLO Plan that takes Mt. SAC through 2010 and beyond.  Because Mt. SAC uses SLOs, AUOs, and GEOs, it emphasizes teaching, learning, and success as central to its institutional effectiveness.
arrow 24. Should SLOs be on the course syllabus?
Yes, but it is an Academic Senate matter. SLOs can be incorporated into your syllabus and in the course/program descriptions as found in the catalog and schedule of classes.  Through this process of transparency, the students will benefit from knowing what outcome to expect (as well as the associated criteria) as a result of the education experience.  Furthermore, they will have a clearer understanding of the grading system in the course since the criteria for measuring their performance will be shared.  In addition to students, the public also has an opportunity to see the expectations set for a course or program.  Transparency of SLOs is necessary to improve teaching and learning.
arrow 25. Do SLOs need to change from year to year?
No.  Since SLOs reflect the central skills in a course, they should remain fairly constant.  However, they can be changed as necessary based on the clarification of faculty perspectives through sources like the review of curricular expectations and the results of previously assessed SLOs.
arrow 26. What is the role of faculty, managers, and classified professionals in developing SLOs?
The process of developing and measuring SLOs must remain the responsibility of faculty.  The process of developing and measuring AUOs must remain the responsibility of those who provide the services.  The best planning occurs when appropriate input from all college constituencies (i.e., faculty, managers and classified) is encouraged and supported.  This results in a more effective and efficient team.
arrow 25. How will SLOs/AUOs be tied to budget?
Through the Planning for Institutional Effectiveness (i.e. Mt. SAC's program review process), the requesting of resources flows naturally from the SLOs/AUOs or Strategic Actions (SAs) accomplished within the planning and program review processes.  These budget requests are filtered to the appropriate area leaders and through a team-focused approach, recommendations for budget allocation within the team are made.  Please contact your manager for information on how budget allocation works in your area.
arrow 27. What if the SLO results show that the students are not meeting the learning expectations?
Such information is intended to prompt dialogue among faculty members.  Dialogue could include a reflection on the assessment process and possible modifications, an additional iteration to verify the results, and discussion regarding what possible modifications can be made to the course to ensure a greater number of student meet the learning expectations.  No matter your final results, as Winston Churchill stated, "Success is not final; failure is not fatal; it is the courage to continue that counts."
arrow 28. What is Mt. SAC's timeline for course-level SLOs?
In order to reach the 2010 goal of all active courses having two SLOs and the Means of Assessment and Criteria for Success, the plan is as follows:

- By December 2008, 45% of all active courses should have at least 2 SLOs and accompanying means of assessment and criteria for success.
- By June 2009, 75% of all active courses should have at least 2 SLOs and accompanying means of assessment and criteria for success.

Please see the Academic Senate's website for up-to-date information on plans, timelines and goals to be achieved.
arrow 29. What is the relationship between the Nichols' Five-Column Model and the Mt. SAC Model?
arrow 30. Where can I get a copy of the SLO/AUO Guidebook?
arrow 31. What is the relationship between PIE, e-PIE, TracDat, and Nuventive?
The annual program review process at Mt. SAC is called Planning for Institutional Effectiveness (PIE).   In the last couple of years, the PIE process has become electronic and is now referred to as ePIE.   The actual software application on which e-PIE runs is called TracDat and it is provided by a company called Nuventive.
arrow 32. Where can I get more information about e-PIE?