Failure to access one of the Mt. SAC Library databases may occur for several reasons:

• You are not typing your Student/Staff ID correctly (is your NumLock on?)
  • You are not typing your PIN correctly (students - this can be either your MyMtSAC PIN or your birthday - try both!)
  • You have forgotten your PIN - you will need to contact the Help Desk at 909 594 5611 x4357
  • After Help Desk hours, the reference/information desk may be able to temporarily set your pin - x4289
• Your browser may be blocking the authentication screen (you may need to call the Help Desk - or if they are not available, contact the Electronic Reference Librarian at x4258 to walk you through it) You may also try clicking HERE to enter manually.
• You are using the new Internet Explorer browser, version 7 or above. You MUST allow cookies in order to access our databases as well as "Continue away - not recommended" if you get that error - if you require assistance, please contact the Electronic Reference Librarian at 909 594 5611 extension 4258.