|
|
|
Principles of verbal and nonverbal transactions that occur in everyday face-to-face
communication. STudy of theorya nd research findings and their application to
communication in professional and personal relationships.
|
|
(54 hours lecture; Degree appropriate, CSU, UC)
|
|
Prerequisite:
Eligibility for
ENGL 68 - Preparation for College Writing
|
Course Measurable Objectives:
- Understand basic rules/assumptions that govern interpersonal communication.
- Define and evaluate his/her self-concept.
- Compare/contrast the strengths and weaknesses of his/her verbal/nonverbal communication.
- Evaluate his/her listening behavior and develop strategies for improvement.
- Select appropriate strategies for dealing with aggressiveness and defensiveness in communication partners.
- Evaluate his/her conflict management style and determine the best strategies for managing conflict with other styles.
- Analyze the impact of physiological factors (such as sleep deprivation, poor nutrition, illness and stress) on interpersonal relationships in order to apply appropriate methods to reduce the negative impact of these variables.
- Select appropriate strategies to develop intercultural cohesiveness.
- Define and evaluate his/her concept of gender roles.
- Identify positive approaches to dealing with crisis at home or work.
|
|
|
|
