'COMP' -- Computer Applications Courses
 
   
 

 
COMP 28 Course Image

COMP 28 - Office
                  Management Skills
                  (3.0 units)
Training and skill building in filing systems and procedures, proofreading, telephone techniques, faxing, emailing, and electronic calendaring of events, appointments and meetings.
 
(54 hours lecture     Degree appropriate)
Advisory Prerequisite:  COMP 1   or   COMP 1A   and   BUSO 5

Course Measurable Objectives:

  1. Demonstrate the application of the rules, procedures, and techniques for alphabetic, numeric, subject card, and correspondence filing.
  2. Identify and correct errors using proper proofreaders' marks in preparation of the final copy.
  3. Identify professional telephone techniques for courteous and efficient telephone use.
  4. Demonstrate the proper use of electronic calendaring by scheduling events, appointments, and meetings efficiently.
  5. Identify proper methods for electronic communication (etiquette, sending, receiving, and managing of e-mails and faxes.)

Student Learning Outcomes:

  1. Students completing COMP 28 - Office Management Skills will be able to properly file personal and business names.
  2. Students completing COMP 28 - Office Management Skills will be able to properly identify correct telephone techniques.
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