'CISI' -- CIS Input Processing Courses
 
   
 

 
CISI 41 Course Image

CISI 41 - Office
                  Management Skills
                  (3.0 units)
Training and skill building in filing systems and procedures, proofreading, telephone techniques, faxing, emailing, and electronic calendaring of events, appointments and meetings.
 
(54 hours lecture     Degree applicable)
Advisory Prerequisite:  CISI 11 - Computer Keyboarding
                                   or  CISI 11A - Computer Keyboarding
                                   or  BUSO 5 - Business English

Course Measurable Objectives:

  1. Demonstrate the application of the rules, procedures, and techniques for alphabetic, numeric, subject card, and correspondence filing.
  2. Identify and correct errors using proper proofreaders' marks in preparation of the final copy.
  3. Identify professional telephone techniques for courteous and efficient telephone use.
  4. Demonstrate the proper use of electronic calendaring by scheduling events, appointments, and meetings efficiently.
  5. Identify proper methods for electronic communication (etiquette, sending, receiving, and managing of e-mails and faxes.)

Course Level Student Learning Outcomes:


Students completing CISI 41 - Office Management Skills will be able to:
  1. properly file personal and business names.
  2. properly identify correct telephone techniques.
Send questions or comments about this Web site to the  Business Division's  Web Content Manager .
Use of this Web server is subject to the Mt. San Antonio College   Terms of Use  and  Privacy Policy .
 
   
Invisible Login Button