'BUSS' -- Sales and Marketing Courses
 
    
 

 

BUSS 35 Course Image
This course covers the principles of selling and the role of a salesperson in the marketing process.  Topics include characteristics and skills necessary for a successful salesperson, techniques for prospecting and/or qualifying buyers, buyer behavior and critical steps in the selling process.  Students develop and offer a sales presentation for a selected product, service or concept.
(54 hours lecture;      Degree appropriate, CSU)

Course Measurable Objectives:

  1. Define professional selling.
  2. List the characteristics of a successful salesperson.
  3. Describe why people buy.
  4. Compare and contrast customer needs, wants, product features and benefits.
  5. List the steps in the sales process and describe how transactions are made.
  6. Analyze ways to secure desire, handle objections, and obtain action by role-playing solutions to problems presented.
  7. Evaluate one's own potential as a professional salesperson and set goals for improvement.

Course Level Student Learning Outcomes:


Students completing BUSS 35 - Professional Selling will:
  1. be able to identify the steps to a sale.
  2. know the difference between Features and Benefits, knowing how to apply them to units of conviction.
  3. be able to define the four types of behavioral styles.
  4. be able to describe the difference between a trial close and a close, while identifying certain types of closes.


 
    
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