If you are considering a career in Information Technology (IT), you'll soon realize
that there are many occupations available and that IT careers give you the flexibility
to work in many different industries.
Just look around and you can see how much we rely on technology everyday.
Imagine being part of this exciting, growing, and changing industry. IT remains
a critical aspect of work in all industries and sectors, as well as an industry in its
own right. However, America continues to suffer from a shortage of qualified
IT workers with flexible and portable skills who can readily adapt and respond to
ever-changing IT demands and processes.
If you do decide to specialize in technology, you should know that the industry can be
viewed either by the types of jobs available or by the industries which are technology
driven.
Technology skills and computer proficiency are essential assets for workers in all
industries. Even if the career you choose does not focus solely on IT,
the job will most likely require the use of computers and technology to accomplish
tasks and process information. 92% of all IT workers are in non-IT companies, 80% of
which are in small companies (Information Technology Association of America).
For all IT-related occupations, technical and professional certifications are growing
more popular and increasingly important. IT workers must continually update
and acquire new skills to remain qualified in this dynamic field. Completion
of vocational training also is an asset. According to a May 2000 report by
the Urban Institute, community colleges play a critical role in training new
workers and in retraining both veteran workers and workers from other fields.
People interested in becoming computer support specialists generally need only an
Associate degree in a computer-related field, as well as significant hands-on experience
with computers. They also must possess strong problem-solving and analytical
skills as well as excellent communication skills because troubleshooting and helping
others are such vital aspects of the job. And because there is constant
interaction on the job with other computer personnel, customers, and employees,
computer support specialists must be able to communicate effectively on paper,
using e-mail, and in person. They also must possess strong writing skills
when preparing manuals for employees and customers.
From the basic entry level positions to Chief Information Officers, there are almost
limitless possibilities in Information Technology.
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