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Work Readiness Skills
 
   
 

 
Business Administration Careers and Employment:
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Work Readiness Skills Cover Letters  
  • Work Readiness
    Skills:



  • Reasons employers might not hire youth
  • Transition skills
  • Job search skills         
  • Job keeping skills
  • Interpersonal and communication skills
  • Information skills      
  • Systems and technology skills      
  • Thinking skills        
  • Personal qualities              
Work readiness skills are a set of skills and behaviors that are necessary for any job.  Work readiness skills are sometimes called soft skills, employability skills, or job readiness skills.  There can be differences between defined sets of work readiness skills
(e.g., SCANS skills and WorkKeys  skills), but there are many common elements in all sets.

It is important to note that occupational skills and work readiness skills are not the same thing.  Occupational skills are a set of knowledge and skills that young people need for a specific occupation or closely related set of occupations.   Work readiness skills prepare young people for any job.  Often employers are satisfied with a person's occupational skills but have reservations when it comes to his or her work readiness skills.

The tabbed links above give you access to the following information:
  • Reasons employers might not hire youth
  • Transition skills
  • Job search skills
  • Job keeping skills
  • Interpersonal and communication skills
  • Information skills
  • Systems and technology skills
  • Thinking skills
  • Personal qualities
 
Send questions or comments about this Web site to the  Business Administration Department  Web Content Manager .
Use of this Web server is subject to the Mt. San Antonio College Terms of Use  and  Privacy Policy .

Reasons employers might not hire youth
Below are some of the reasons why employers often do not hire a person interviewing for a position:
  • Inappropriate dress
  • Low level of academic accomplishment
  • Poor attitudes
  • Lack of self-confidence
  • Poor motivation
  • Lack of enthusiasm, drive
  • Little evidence of leadership potential
  • Lack of preparation for interview
  • Excessive interest in security and benefits
  • Unrealistic salary demands
  • Inadequate preparation for the job
  • Lack of extracurricular activities
  • Inadequate basic skills
  • Insufficient affective employability skills
 
Send questions or comments about this Web site to the  Business Administration Department  Web Content Manager .
Use of this Web server is subject to the Mt. San Antonio College Terms of Use  and  Privacy Policy .

Transition skills
Below are some of the Transition skills that will benefit you in finding and keeping that job:
  • Organize activities and create a workable schedule
  • Understand how to build personal skills and access education / training to advance yourself
  • Get to work and appointments using the best form of transportation / route
  • Be dependable
  • Have a positive attitude toward your work
  • Anticipate problems and identify possible solutions
  • Obtain necessary personal documents: working papers, social security card, drivers license, birth certificate, and pay stubs
  • Understand the requirements and responsibilities of contracts, e.g., lease, health club memberships, and credit card applications
  • Open a bank account
  • Access community resources
  • Establish independent living arrangements
 
Send questions or comments about this Web site to the  Business Administration Department  Web Content Manager .
Use of this Web server is subject to the Mt. San Antonio College Terms of Use  and  Privacy Policy .

Job search skills
Below are some of the Job Search skills that will benefit you in searching for and finding that job:
  • Explore all career options
  • Use labor market information to decide upon a career
  • Use a variety of job search techniques
  • Complete a job application
  • Learn how to write an appropriate cover letter
  • Prepare a professional resume
  • Develop your interviewing skills
  • Develop good telephone skills
  • Always follow-up after an interview
  • Understand employment laws and regulations
 
Send questions or comments about this Web site to the  Business Administration Department  Web Content Manager .
Use of this Web server is subject to the Mt. San Antonio College Terms of Use  and  Privacy Policy .

Job keeping skills
Below are some of the Job Keeping skills that will benefit you in keeping that job:
  • Understand the employer's expectations for attendance and punctuality
  • Understand the employer's expectations for timeliness of task completion or product delivery
  • Be able to work without supervision
  • Have a positive work ethic
  • Be able to manage multiple tasks
 
Send questions or comments about this Web site to the  Business Administration Department  Web Content Manager .
Use of this Web server is subject to the Mt. San Antonio College Terms of Use  and  Privacy Policy .

Interpersonal and communication skills
Below are some of the Interpersonal and Communication skills that will benefit you in finding and keeping that job:
  • Demonstrate friendliness, adaptability, and politeness in group settings
  • Present ideas in work settings
  • Demonstrate speaking, listening, and social skills as a team member
  • Communicate thoughts and feelings to justify decisions or support a position
  • Ask for feedback
  • Interact appropriately with those in authority
  • Interact professionally with co-workers
  • Respond appropriately to customer requests
  • Engage in appropriate conversations
  • Choose appropriate language / manners of expression
  • Resolve conflicts appropriately
  • Understand the impact of your work on others
 
Send questions or comments about this Web site to the  Business Administration Department  Web Content Manager .
Use of this Web server is subject to the Mt. San Antonio College Terms of Use  and  Privacy Policy .

Information skills
Below are some of the Information skills that will benefit you in finding and keeping that job:
  • Select appropriate information sources
  • Read and understand instructions
  • Form your own opinion through research of issues and situations
  • Ask appropriate questions to clarify intent
  • Respond appropriately to instructions
  • Complete necessary forms apropriately
 
Send questions or comments about this Web site to the  Business Administration Department  Web Content Manager .
Use of this Web server is subject to the Mt. San Antonio College Terms of Use  and  Privacy Policy .

Systems and technology skills
Below are some of the Systems and Technology skills that will benefit you in finding and keeping that job:
  • Follow procedures for use of equipment
  • Follow safety procedures
  • Know where to go when a problem arises
  • Select appropriate tools and equipment
  • Maintain your equipment
 
Send questions or comments about this Web site to the  Business Administration Department  Web Content Manager .
Use of this Web server is subject to the Mt. San Antonio College Terms of Use  and  Privacy Policy .

Thinking skills
Below are some of the Thinking skills that will benefit you in finding and keeping that job:
  • Recognize problems, identify causes, and develop solutions
  • Recognize and apply new knowledge and skills
  • Develop higher order thinking skills
  • Develop decision making skills
  • Specify goals, generate alternatives to accomplish those goals, consider the risks, evaluate solutions, and choose the best plan of action
 
Send questions or comments about this Web site to the  Business Administration Department  Web Content Manager .
Use of this Web server is subject to the Mt. San Antonio College Terms of Use  and  Privacy Policy .

Personal qualities
Below are some of the Personal Qualities that will benefit you in finding and keeping that job:
  • Exert high levels of effort and perseverance
  • Seek out information to improve skills
  • Believe in self worth and maintain a positive attitude
  • Be a self-starter
  • Have self-confidence
  • Project a positive self image
  • Be flexible and adaptable
  • Posses qualities of honesty and integrity
  • Demonstrate self control when responding to workplace requests
  • Demonstrate trustworthiness
  • Understand the impact of violating organizational values
  • Demonstrate honesty when faced with critical decisions
  • Select appropriate and clean clothing or uniform and maintain personal hygiene
  • Complete tasks even when unpleasant
 
Send questions or comments about this Web site to the  Business Administration Department  Web Content Manager .
Use of this Web server is subject to the Mt. San Antonio College Terms of Use  and  Privacy Policy .
 
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