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Title - Job Description Overview

Lodging Manager

Plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations. 

Hosts and Hostesses, Restaurant, Lounge,  Cafe

Welcome patrons, seat them at tables or in lounge, and help ensure quality of facilities and service.

In the past people worked their way up to management positions with very little or no academic background, this is no longer the case. The one aspect that is common in all areas of the hospitality industry today is the desire for educated managers.


  • Title - Related Careers

    Lodging Manager
    • First-line Supervisors of Food Preparation
    • First-line Supervisors of Housekeeping and Janitorial Workers
    • First-line Supervisors of Landscaping, Lawn Service, and Grounds keeping Workers 
    • Food Service Manager
    • Recreation Workers 
      Host and Hostesses, Restaurant, Lounge, Cafe
      • Cooks, Institution, and Cafeteria
      • First-line Supervisors of Housekeeping and Janitorial Workers

     

  • Title - Typical Job Duties

    Lodging Manager
    • Inspect guest rooms, public areas, and grounds for cleanliness and appearance.
    • Greet and register guests.
    • Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
    • Monitor the revenue activity of the hotel or facility.
    • Interview, hire and train applicants.
    • Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.
    • Coordinate front-office activities of hotels or motels, and resolve problems.
    • Participate in financial activities, such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.
    • Collect payments and record data pertaining to funds and expenditures.
    • Manage and maintain temporary or permanent lodging facilities.
    • Provide assistance to staff members by inspecting rooms, setting tables, or doing laundry.
      Host and Hostesses, Restaurant, Lounge, Cafe
      • Greet guests and seat them at tables or in waiting areas.
      • Provide guests with menus.
      • Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
      • Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
      • Answer telephone calls and respond to inquiries or transfer calls.
      • Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.
      • Inspect dining and serving areas to ensure cleanliness and proper setup.
      • Inform patrons of establishment specialties and features.

     

Lodging Manager

According to a Career One Stop, the median wage for Lodging Manager in California is $18,900. The average hourly rate is $23.27. They project 100 new jobs annually through the years of 2012-2022.

 

Host and Hostesses, Restaurant, Lounge, Cafe

According to a Career One Stop, the median wage for Host and Hostesses in California is $18,900. The average hourly rate is $9.10. They project 7,400 new jobs annually through the years of 2012-2022.