Mountie Mail Plus

 Gmail FAQs

  1. When will the transition to Mountie Mail+ occur?
  2. Will I have to do anything to get Mountie Mail+?
  3. Will my email address change?
  4. How will I launch Mountie Mail+?
  5. What is the difference between Gmail and Mountie Mail+?
  6. What is the cost of Mountie Mail+?
  7. Which features are included in Mountie Mail+?
  8. Why transition to new email service?
  9. Why Gmail?
  10. Can I have more than one Gmail account?
  11. How can I learn Mounte Mail+?
  12. What if I have questions?

When will the transition to Mountie Mail+ occur?

The transition occurred the weekend of May 17-18, 2014.  

return to top

Will I have to do anything to get Mountie Mail+?

No. The transition will happen automatically.  

return to top

Will my email address change?

No. Your @student.mtsac.edu address will stay the same. All email sent to that account address after the transiton will be stored in the new Mountie Mail+ system. Email in the current system will be transfered to Mountie Mail+ on the transition date.

return to top

How will I launch/get access to Mountie Mail+?

You will access Mountie Mail+ the same way you currently access student email, by clicking the Mountie Mail+ Icon link in the upper right corner of the portal (my.mtsac.edu).  

return to top

What is the difference between Gmail and Mountie Mail+?

Mountie Mail+ is Mt. SAC's branded version of Gmail and other Google Apps. 

return to top

What is the cost of Mountie Mail+?

Mountie Mail+ is free to the college and to all Mt. SAC students.

return to top

 

Which features are included in Mountie Mail+?

Mountie Mail+ is comprised of the Google Apps, including Gmail, Calendar, Drive, Docs word processing, Sheets spreadsheet, Slides presentation software, Vault, and more.

return to top

Why transition to new email service?

Mt. San Antonio College has reached a crisis point with student email.  

The Sun ONE Messaging server that supports student email is obsolete and the version of the application that we have in production is no longer supported.  The operating system upon which the application runs is also obsolete, and there is no upgrade path.  As a result, we can't expand the storage used by the student mail system.   Although we have purged old student email several times (the latest purge on 3/12/14 deleted any mail older than 12/31/13), the mail server only has 8% of disk space available for additional mail.  Last month we went from 84% to 97% in just 30 days.

The most effective solution to this situation is to quickly transition to Gmail as our mail platform for student email. 

return to top

Why Gmail?

According to the 2013 Campus Computing Project, 80.5% of the higher-education institutions surveyed use an internet provider (about equally split between Google or Microsoft) for their student email.  Following is a partial list of colleges and universities in California that rely upon Gmail for students:

    • Antelope Valley College
    • UC Berkeley
    • Biola University
    • Chabot Las Positas CCD
    • Coast CCD
    • Cuesta College
    • CSU East Bay
    • CSU Long Beach
    • CSU Los Angeles
    • CSU Northridge
    • CSU Monterey
    • Rio Hondo College
    • San Jose State University
    • San Mateo CCD
    • Santa Monica College
    • Solano CCD
    • University of Southern California
    • Ventura CCD

Gmail is a no-cost option for educational institutions.  As part of the Google Apps for Education suite, not only do students receive up to 30 GB of storage per user and free spam filtering, they also receive the ability to use Google Calendar, Google Docs, Google Sheets, Google Slides (for presentations) and Google Sites (for website creation) for free.  Gmail is already a popular and familiar option for many, as 71,1143 students, faculty and staff have recorded a Gmail address as their personal email address in our Banner database.

Google services are extremely reliable, with uptime that cannot be matched by locally-hosted services.  In addition, all of the Google Apps are very mobile-friendly and platform-agnostic; working well on Windows PC's, Mac's, iPads, Android devices and Chromebooks.

return to top

Can I have more than one Gmail account?

Yes. You may forward your @student.mtsac.edu account to your other email addresses in order to receive all email in one place.

return to top

How can I learn Mountie Mail +?

Tutorial videos and documentation are posted on this website.

return to top

What if I have questions?

Please email questions to gmailhelp@mtsac.edu .

return to top

 

 

Mt. San Antonio College

1100 N. Grand Ave., Walnut, CA 91789
Phone: 909.274.7500 • TTY: 909.594.3447
For emergencies, call Campus Police: 909.274.4555 Ι Text-A-Tip: 909.274.9560

Copyright © 1989- • Mt. San Antonio College. All Rights Reserved.

 

All college-printed materials and Web info are available in alternative formats upon request.
Contact Disabled Student Programs & Services: 909.274.4290 or TTY 909.594.3447.

The 504/508 ADA Coordinators are located in Bldg. 4–230 and can be contacted at 909.274.4225.

.