Mt. SAC Faculty: Need Help in Canvas?
Having troubles with your Canvas course? This page will help you troubleshoot problems in Canvas as well as provide you with contact information for who to contact when you need more Canvas information at Mt. SAC. Check out the resources below for the appropriate steps to take when dealing with different Canvas issues.
Searching for basic info about a tool or feature? The first place to check is the Canvas Guides. All Canvas guides offer easy-to-follow instructions with rich screenshots to help easily walk you through any functionality issues you may encounter. Check them out today! Click below to access a specific guide:
To learn about Canvas from basics to advanced features, check our our Learn Canvas page!
Are you having trouble accessing Canvas?
- Canvas access is automatic for faculty members of Mt. SAC.
- Log in at mtsac.instructure.com or go to the Portal and log in on the eLearning Resources tab.
- If Mt. SAC Canvas does not recognize your credentials, please contact IT helpdesk (be sure to login with your portal credentials when prompted) to inquire about your account.
- Canvas could be offline (hey, it's possible!). If you suspect this is the problem, check the current status of Canvas by going to the following link: status.instructure.com