A photo of a young woman working the front desk at a hotel
Hospitality: Lodging Managers (SOC CODE: 11-9081.00)

Job Description Overview

Plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.

Related Careers

  • Lodging Managers
  • Managers, All Other
  • Property, Real Estate, and Community Association Managers
  • Financial Managers, Branch or Department
  • Information Technology Project Managers
  • General and Operations Managers
  • Computer and Information Systems Managers
  • Sales Managers
  • Human Resources Managers
  • Architectural and Engineering Managers

Sample Job Duties

  • Inspect guest rooms, public areas, and grounds for cleanliness and appearance.
  • Greet and register guests.
  • Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
  • Monitor the revenue activity of the hotel or facility.
  • Train staff members.
  • Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.
  • Coordinate front-office activities of hotels or motels, and resolve problems.
  • Participate in financial activities, such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.
  • Collect payments and record data pertaining to funds and expenditures.
  • Manage and maintain temporary or permanent lodging facilities.

    What Classes Do I Need to Take?

    • Hospitality and Restaurant Management: AS Degree

      Business Division
      Degree S1307

      This Associate of Science in Hospitality and Restaurant Management prepares students for mid-level or Manager-In-Training positions in the hospitality industry. Students gain practical and management training in: food safety and sanitation, food production, dining room service management, supervision, cost control, financial accounting, lodging management, and hospitality law. Students who successfully complete the requirements for this degree will also earn the Food Protection Manager Certification from the National Restaurant Association upon passing the ServSafe Exam. This program is designed to articulate with the Collins College of Hospitality Management at Cal Poly Pomona as well as other universities. Students wishing to transfer should consult with Hospitality Management Coordinator to discuss transfer options.

      This degree requires the completion of General Education coursework plus the following:

      Required Courses

      HRM 51Introduction to Hospitality3
      HRM 52Food Safety and Sanitation1.5
      HRM 53Dining Room Service Management3
      HRM 54Basic Cooking Techniques3
      HRM 56Hospitality Supervision3
      HRM 57Hospitality Cost Control3
      HRM 64Hospitality Financial Accounting3
      HRM 66Hospitality Law3
      HRM 70Introduction to Lodging3
      Choose one course from the following:3
      HRM 61
      Menu Planning
      HRM 62
      Event Planning and Catering
      HRM 91
      Hospitality Work Experience 1
      Total Units28.5
      1

      This is a variable unit course. Three units are required.

       Guided Pathway of Study

    • Hospitality: Hospitality Management: Level I

      Business Division
      Certificate E1332

      The Hospitality: Hospitality Management - Level I Certificate prepares students for entry-level positions in the hospitality industry. Students receive training in dining room service management and lodging operations. Students who successfully complete the requirements for this certificate will also be required to complete a minimum of 60 non-paid or 75 paid hours of work experience in the hospitality industry.

      Required Courses

      HRM 51Introduction to Hospitality3
      HRM 53Dining Room Service Management3
      HRM 70Introduction to Lodging3
      HRM 91Hospitality Work Experience1
      Total Units10

      Guided Pathway of Study

    • Hospitality: Hospitality Management: Level II

      Business Division
      Certificate L1325

      The Hospitality Management - Level II Certificate prepares students for mid-level or Manager-In-Training positions in the hospitality industry. Students gain practical and management training in: dining room service management, supervision, financial accounting, lodging management, and hospitality law. Students who successfully complete the requirements for this certificate will also be required to complete a minimum of 60 non-paid or 75 paid hours of work experience in the hospitality industry.

      Required Courses

      Completion of the Hospitality: Hospitality Management - Level I coursework10
      PLUS
      Completion of the Hospitality: Hospitality Management - Level II coursework9
      Total Units19
      Hospitality: Hospitality Management - Level I Coursework
      HRM 51Introduction to Hospitality3
      HRM 53Dining Room Service Management3
      HRM 70Introduction to Lodging3
      HRM 91Hospitality Work Experience1
      Total Units10
      Hospitality: Hospitality Management - Level II Coursework
      HRM 56Hospitality Supervision3
      HRM 64Hospitality Financial Accounting3
      HRM 66Hospitality Law3
      Total Units9

       Guided Pathway of Study

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