A photo of an Administrative Assistant in an office setting
Administrative Assistant (SOC CODE: 43-6011.00)

Job Description Overview

Provide high-level administrative support by conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings. May also train and supervise lower-level clerical staff.

Related Careers

  • Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
  • Executive Secretaries and Executive Administrative Assistants
  • Human Resources Assistants, Except Payroll and Timekeeping
  • Paralegals and Legal Assistants
  • Library Assistants, Clerical
  • Office Clerks, General
  • Education Administrators, Elementary and Secondary School
  • Legal Secretaries
  • Business Operations Specialists, All Other
  • Medical Secretaries

Sample Job Duties

  • Manage and maintain executives' schedules.
  • Process payroll information.
  • Make travel arrangements for executives.
  • Prepare invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation software.
  • Coordinate and direct office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping, to aid executives.
  • Answer phone calls and direct calls to appropriate parties or take messages.
  • Prepare responses to correspondence containing routine inquiries.
  • Open, sort, and distribute incoming correspondence, including faxes and email.
  • Greet visitors and determine whether they should be given access to specific individuals.
  • Prepare agendas and make arrangements, such as coordinating catering for luncheons, for committee, board, and other meetings.

    What Classes Do I Need to Take?

    • Level 1 Certificate

      Business Division
      Certificate E0516

      The Level I Certificate prepares students for entry-level clerical positions where keyboarding and basic office skills are the primary functions.

      Required Courses

      Course Prefix Course Name Units
      CISB 10Office Skills3
      CISB 15Microcomputer Applications3.5
      CISB 31Microsoft Word3
      Total Units9.5

      CIS Program Website

       Guided Pathway of Study

    • Level 2 Certificate

      Business Division
      Certificate L0594

      The Level II Certificate prepares students for clerical positions where, in addition to general office skills, written communication and advanced word processing skills are needed.

      Required Courses

      Course Prefix Course Name Units
      Completion of the Administrative Assistant - Level 1 coursework9.5
      PLUS
      Completion of the Administrative Assistant - Level II coursework9
      Total Units18.5
      Course Prefix Course Name Units
      Administrative Assistant - Level I Coursework
      CISB 10Office Skills3
      CISB 15Microcomputer Applications3.5
      CISB 31Microsoft Word3
      Total Units9.5
      Course Prefix Course Name Units
      Administrative Assistant - Level II Coursework
      BUSO 25Business Communications3
      CISB 21Microsoft Excel3
      CISB 51Microsoft PowerPoint3
      Total Units9

      CIS Program Website

       Guided Pathway of Study

    • Level 3 Certificate

      Business Division
      Certificate L0382

      The Level III Certificate prepares students for administrative assistant positions where a variety of skills are needed.

      Required Courses

      Course Prefix Course Name Units
      Completion of the Administrative Assistant - Level 1 coursework9.5
      PLUS
      Completion of the Administrative Assistant - Level II coursework9
      PLUS
      Completion of the Administrative Assistant - Level III coursework7-8.5
      Total Units25.5-27
      Course Prefix Course Name Units
      Administrative Assistant - Level I Coursework
      CISB 10Office Skills3
      CISB 15Microcomputer Applications3.5
      CISB 31Microsoft Word3
      Total Units9.5
      Course Prefix Course Name Units
      Administrative Assistant - Level II Coursework
      BUSO 25Business Communications3
      CISB 21Microsoft Excel3
      CISB 51Microsoft PowerPoint3
      Total Units9
      Course Prefix Course Name Units
      Administrative Assistant - Level III Coursework
      CISB 16Macintosh Applications2
      BUSO 26Oral Communications for Business3
      Choose one course or any lecture-lab combination from the following: 2-3.5
      CISD 11
      & 11L
      Database Management - Microsoft Access
      and Database Management - Microsoft Access Laboratory
      CISN 21
      Windows Operating System
      CISS 11
      Practical Computer Security
      CISW 15
      Web Site Development
      Total Units7-8.5

      CIS Program Website

       Guided Pathway of Study

    • AS Degree

      Business Division
      Degree S0514

      This program is intended to prepare students for employment following graduation as administrative assistants, executive assistants, office managers, or other clerical and support staff. Training in a variety of computer and clerical skills is emphasized. Students desiring a bachelor’s degree (transfer program) should consult with a counselor or advisor to discuss transferability of courses.

      This degree requires the completion of General Education coursework plus the following:

      Required Courses

      Course Prefix Course Name Units
      BUSO 25Business Communications3
      BUSO 26Oral Communications for Business3
      CISB 10Office Skills3
      CISB 15Microcomputer Applications3.5
      CISB 16Macintosh Applications2
      CISB 21Microsoft Excel3
      CISB 31Microsoft Word3
      CISB 51Microsoft PowerPoint3
      Choose one from the following:2-3.5
      CISD 11
      & 11L
      Database Management - Microsoft Access
      and Database Management - Microsoft Access Laboratory
      CISN 21
      Windows Operating System
      CISS 11
      Practical Computer Security
      CISW 15
      Web Site Development
      Total Units25.5-27

      CIS Program Website

       Guided Pathway of Study

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